Shipping policy
Order Processing
Orders are typically processed within 5-7 business days after payment confirmation.
Please ensure that your shipping address is accurate during checkout to avoid any delays.
Shipping Methods
We offer standard shipping for all orders.
Expedited shipping options may be available at an additional cost, and the details will be provided during the checkout process.
Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination.
The shipping cost will be displayed during the checkout process before payment.
Shipping Destinations
We currently offer shipping within the United States. Please note that shipping to certain remote areas may take longer.
Estimated Delivery Times
The estimated delivery time will depend on your shipping destination and the shipping method selected.
Standard shipping typically takes 3-5 business days.
Please note that these are estimated times, and actual delivery may vary.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can track the status of your order by entering the provided tracking number on our website or through the carrier's website.
Shipping Delays
Carolina Cara Art is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs clearance, or carrier delays.
Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that your delivery address is secure.
International Shipping
For international orders, customs duties and taxes may apply. Customers are responsible for any customs fees incurred. Please reach out to carolinacaraart@gmail.com for orders outside the United States.
Address Changes
If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We cannot guarantee that address changes can be accommodated once the order is shipped.
Contact Information:
For any inquiries or assistance regarding our Shipping Policy, please contact our customer support team:
Email: carolinacaraart@gmail.com
Phone: 970-680-4004
Policy Changes
Carolina Cara Art reserves the right to update or modify this Shipping Policy at any time without prior notice. Please check our website for the latest version of the policy.